Terms of Service

The service

Garmo turns photos of your products into on-model and studio images using our custom AI models. You upload a product photo, choose a model, scene and poses, and Garmo generates the images in your Studio.

Generated images are a visual presentation of your product. They are not a size, fit or colour guarantee, and AI can make mistakes. Always check the images before you publish them.

Your account

• You must be at least 18 years old and give us accurate information.
• You sign up with your email address or your Google account. Email sign-ups must confirm their address before generating images.
• Keep your password safe. You are responsible for what happens in your account.
• One person may hold one free account. Creating extra accounts to collect free credits is not allowed.

Credits and free trial

• Each generated image costs one credit. Uploading products, previewing styles and downloading images you already have are free.
• New accounts receive 3 free credits to try Garmo. They can be used once your email address is confirmed.
• If an image fails to generate, its credit is returned to your balance automatically.
• Credits never expire. Credits from your plan and from packs stay in your balance until you use them, also after your plan ends, for as long as your account is open.
• Credits have no cash value, cannot be transferred to another account and can only be used on Garmo.

Plans and credit packs

• Garmo is sold as a subscription plan, billed monthly or yearly. Each plan adds its number of credits to your balance every month: the first month's straight after payment, then one month's on each monthly date. A yearly plan is paid for twelve months up front and still adds its credits month by month.
• Plans renew automatically at the end of each billing period, at the price shown when you subscribed, until you cancel. You can cancel at any time from Account › Manage subscription; your plan then runs until the end of the period you have paid for, and nothing further is charged.
• If a renewal payment fails, your plan is paused and no further credits are added until the payment goes through.
• Subscribers can buy one-time credit packs from their account to top up their balance. A pack is charged once and does not renew.
• Every plan and pack includes all models, styles and scenes, high-resolution export and commercial usage rights. They differ only in the number of credits and the price per credit.

Payments

Payments are processed by Dodo Payments, which acts as our merchant of record. Dodo Payments charges your payment method, issues your invoice and handles applicable taxes. Prices on this site are before tax; any VAT or sales tax for your country is added and shown at checkout before you pay. Dodo Payments' own terms also apply to your purchase.

Refunds

• Credits are used in the order you received them: your free credits first, then each plan payment and pack in the order you paid for it. Using your free credits never affects a refund.
• Once credits from a plan payment or a pack have been used, that payment cannot be refunded, fully or partly. Payments you made later and have not touched can still be refunded.
• When a refund is made, the credits from that payment are removed from your balance. Refunding a plan payment does not cancel the plan; cancel it as well if you do not want it to renew.
• To ask for a refund, write to support@garmo.studio from the email address on your account. Refunds go back to your original payment method through Dodo Payments.

Nothing in this section limits any right you have under mandatory Turkish consumer law.

Your uploads

• You keep all rights to the photos you upload. You give Garmo permission to store and process them only to provide the service to you.
• We do not use your uploads or generated images to train AI models.
• You confirm that you have the rights to everything you upload. If a photo shows a real person, you confirm that you have their permission to use it, including to create a custom model.

Your generated images

Images you generate in Garmo are yours to use. You may use them for any lawful purpose, including commercially — on your store, marketplaces, ads and social media. We do not claim ownership of them.

You are responsible for how you use them. Make sure they represent your product accurately and do not infringe anyone else's rights. Because AI generates similar results for similar inputs, we cannot promise that an image is unique.

Acceptable use

You may not use Garmo to:

• upload or create anything illegal, sexual, hateful, violent or misleading;
• create images of a real person without their consent, or of anyone who is or appears to be under 18;
• infringe trademarks, copyrights or other rights of others;
• get around credit limits, sign-in limits or other protections, or abuse free credits;
• scrape, copy, reverse engineer or overload the service.

Suspension and deletion

• We may suspend or close an account that breaks these terms. Where possible we will tell you why first.
• You can delete your account at any time by writing to support@garmo.studio. Your uploads and generated images are then deleted, so download anything you want to keep first.
• Credits left in a deleted or closed account are lost, except for purchases that can still be refunded under these terms.

Liability

We work to keep Garmo available and accurate, but the service is provided "as is". AI results can vary, and the service may sometimes be unavailable or change.

To the extent the law allows, Garmo is not liable for indirect losses such as lost profit or lost sales, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of the Republic of Türkiye. Disputes are settled by the courts and enforcement offices of Türkiye. If you are a consumer, you may also apply to the Consumer Arbitration Committees or Consumer Courts as provided by law.

Changes and contact

We may update these terms. The date at the top shows the latest version. If a change affects your credits or purchases, we will tell you by email or in Studio before it takes effect.

Questions? Write to support@garmo.studio. How we handle personal data is explained in our Privacy Policy.